Certificate

Air Operator Certificate

EU-OPS is a European and Croatian standard defining operational standards and organizational requirements which must be fulfilled by the air carrier operating a civil commercial air transportation service.
On April 19th 2003 we have received the Air Operator Certificate (AOC) from the Croatian Civil Aviation Authority at the Ministry of the Sea, Tourism, Transport and Development confirming the fulfilment of the requirements defined in JAR OPS 1. We have been regularly renewing the validity of this certificate at intervals mandated by the Croatian Civil Aviation Authority.

Take a look at the certificate.

Maintenance Organisation Approval

With the establishment of a unified civil aviation authority of European Union (EASA - European Aviation Safety Agency), EASA Part 145 has been established as a common standard for aircraft maintenance organisation approval.
In October 2004 we have been audited by LBA (Lufthansa Bundesamt) experts on behalf of EASA in order to replace until then valid JAR 145 certificate with newly issued EASA Part 145 certificate. Although the certificate itself does not expire, every year an audit is scheduled and performed in order to confirm the adherence to EASA Part 145 requirements.
At the same time we have been maintaining the validity of an equivalent Part 145 certificate which was issued for the first time in August 2001 by the Civil Aviation Authority at the Ministry of the Sea, Tourism, Transport and Development and today this certificate is being issued by the Croatian Civil Aviation Agency.

The reason for the requirement to maintain dual Part 145 certification is that to be able to perfom aircraft maintenance for EU-registered aircraft operators (a service Croatia Airlines does for a large number of operators) we need a Part 145 certificate issued by EASA.

Take a look at the certificates – Croatian Part 145 and EASA Part 145.

This certificate allows Croatia Airlines to independently train own personnel for aircraft maintenance for aircraft types in our own fleet. Initial certificate was issued on May 19, 2005 by the Ministry of the Sea, Tourism, Transport and Development and presently we are been supervised by the Croatian Civil Aviation Agency (CCAA).

Take a look at the certificate – Croatian Part 147

This certificate allows Croatia Airlines to independently administer initial traininig for pilots on the type A 319/320.
Take a look at the certificate – TRTO

Continuing Airworthiness Management Organisation

Near the end of 2007 Croatia Airlines has met the required conditions for issuance of 9A Part M certificate with the authorisations under the Subpart G, thereby gaining the authority for independent execution of aircraft airworthiness as well as the issuance of airworthiness certificate. This certificate is based on 'Continuous Airworthiness Managament Organisation/Maintenance Organisation Exposition manual which is entirely harmonized with EU regulations.

TAke a look at the certificate - 9A Part M.

International Air Transport Association (IATA) has established a single global safety assessment standard that applies to all association members. IATA Operational Safety Audit (IOSA) has been performed in December of 2003 and it confirmed the high levels of flight safety in Croatia Airlines. This certificate is renewed every two years and all information about Croatia Airlines' registration as IOSA air operator can be found at www.iata.org./iosa/registry.

Take a look at the certificate.

Quality Management Systems - Requirements

Our approach to quality management is defined in the Quality Policy. Croatia Airlines has implemented and in November 2003 certified a quality management system according to the requirements of ISO 9001:2008, the quality management standard accepted worldwide.

Take a look at the ISO 9001 certificate - IQ Net Certificate and Cro Cert certificate.

Efforts and resources that we applied to the development of quality systems have been recognized and appreciated by the Croatian Society for Quality. Croatia Airlines is one of the recipients of the Charter for Advancement and Application of Quality in Croatian Economy for 2004.