Air Operation Regulation CR (EU) 965/2012
Air Operator Certificate
CR (EU) 965/2012 is a European and Croatian standard defining operational standards and organizational requirements which must be fulfilled by the air carrier operating a civil commercial air transportation service.
On April 19th 2003 we have received the above mentioned certificate from the Croatian Civil Aviation Authority at the Ministry of the Sea, Tourism, Transport and Development (today Croatian Civil Aviation Agency) confirming the fulfillment of the requirements defined in the Certificate.
Take a look at the certificate.
Maintenance Organisation Approval
In 2001 Croatia Airlines obtained Maintenance Organisation Approval in accordance with JAR145. With the establishment of a unified civil aviation authority of European Union (EASA - European Aviation Safety Agency), common standard for aircraft maintenance organisation approval has been adopted, thus in 2004 respective approval has been changed to EASA Part 145.
In order to confirm adherence to EASA Part 145 requirements, annual audits has been performed by LBA (Lufthansa Bundesamt) experts on behalf of EASA. Simultaneously, Croatia Airlines has been maintaining the validity of equivalent Part 145 certificate issued by the Civil Aviation Authority at the Ministry of the Sea, Tourism, Transport and Development and today this certificate is being issued by the Croatian Civil Aviation Agency (CCAA).
As Croatia joined EU in July 2013, EASA Part 145 applicable to non-EU members has been superseded by Croatian approval HR.145.001 which became acknowledged and valid in EU.
Take a look at the certificate – Croatian Part 145
Croatia Airlines received its initial maintenance training organization approval in 2005 according JAR 147 regulations applicable at the time. In 2007 new HR Part-147 approval was gained in accordance with 9A-Part-147 regulation for all aircraft types operated in Croatia Airlines fleet. Since 2012, Croatia Airlines gained maintenance training organization approval for several aircraft types not operated by Croatia Airlines.
With the accession of Croatia to the EU on 1st July 2013, Croatian CAA approval HR.147.001 according to European regulation EC 2042/2003 Annex IV (Part 147), became valid throughout European Union.
Take a look at the certificate – Part 147
Certificate for Approved Training Organisations (ATO)
This certificate allows Croatia Airlines to independently administer initial traininig for pilots on the type A 319/320 and DHC8.
Take a look at the certificate – ATO
Continuing Airworthiness Management Organisation
Near the end of 2007 Croatia Airlines has met the required conditions for issuance of 9A Part M certificate with the authorisations under the Subpart G, thereby gaining the authority for independent execution of aircraft airworthiness as well as the issuance of airworthiness certificate. This certificate is based on 'Continuous Airworthiness Managament Organisation/Maintenance Organisation Exposition manual which is entirely harmonized with EU regulations.
TAke a look at the certificate - 9A Part M
IOSA Operator under the IATA Operational Safety Audit Programme
International Air Transport Association (IATA) has established a single global safety assessment standard that applies to all association members. IATA Operational Safety Audit (IOSA) has been performed in December of 2003 and it confirmed the high levels of flight safety in Croatia Airlines. This certificate is renewed every two years.
Take a look at the certificate
Quality Management Systems - Requirements
Our approach to quality management is defined in the Quality Policy. Croatia Airlines has implemented and in November 2003 certified a quality management system according to the requirements of ISO 9001:2008, the quality management standard accepted worldwide.
Take a look at the ISO 9001 certificate - IQ Net Certificate
and Cro Cert certificate
Charter for Advancement and Application of Quality in Croatian Economy
Efforts and resources that we applied to the development of quality systems have been recognized and appreciated by the Croatian Society for Quality. Croatia Airlines is one of the recipients of the Charter for Advancement and Application of Quality in Croatian Economy for 2004.