Checked baggage
IMPORTANT! Effective with the Winter 2011 timetable, Croatia Airlines introduced a new simplified baggage allowance policy. The current weight and piece concepts are replaced by a harmonized piece concept world-wide. The new baggage concept will applies on all services operated by Croatia Airlines. On many route areas the new concept means increased baggage allowance for the passenger. This policy is effective for sale on/after 30 October 2011.
1. Free baggage allowance for tickets issued on/after 30 October 2011
Adult passengers, children between 2 and 12 years of age as well as children up to 2 years of age who has its own seat paid for, are entitled to free baggage allowance:
International flights:
- Business Class - 2 pieces / max 32 kg per piece
- Economy Class - 1 piece / max 23 kg
Domestic flights:
- Business Class - 1 piece / max 20 kg
- Economy Class - 1 piece / max 15 kg
Maximum sum of dimensions of each piece is 158 cm. Moreover, children up to 2 years of age, are entitled to carry one foldable buggy.
A child under two traveling free of charge or paying 10 % of the adult fare, who does not occupy a seat but is sitting in an adult's lap, regardless to class of travel is allowed to check one foldable buggy and luggage with max dimensions 115 cm:
-
International flights: - 1 piece / max 23 kg
-
Domestic flights: - 1 piece / max 15 kg.
Maximal dimensions of each bag add up to 115 cm. Moreover, a child is entitled to one buggy.
Free baggage allowance for Miles & More members with Frequent Traveller status
International flights:
- Business Class - 2 pieces / max 32 kg per piece
- Economy Class - 2 pieces / max 23 kg per piece
Domestic flights:
- Business Class -2 pieces / max 20 kg per piece
- Economy Class - 2 pieces / max 15 kg per piece
Free baggage allowance for HON Circle, Senator & Star Gold status
International flights
- Business Class - 3 pieces / max 32 kg per piece
- Economy Class - 2 pieces / max 23 kg per piece
Domestic flights
- Business Clas - 3 pieces / max 20 kg per piece
- Economy Class - 2 pieces / max 15 kg per piece
Free baggage allowance for seamen
International flights
-
Economy Class - 2 pieces / max 23 kg per piece
Excess Baggage Charges
Should the baggage exceed the allowed limit, the excess will be charged per piece. Any larger number, weight or size of baggage must be declared on making the flight reservation. For journeys outside Europe baggage policy of interline partners applies.
If, during your journey, a Croatia Airlines flight is combined with a flight operated by another airline, your baggage will be subject to the regulations of the airline with which you fly the longest or most significant route. The Croatia Airlines baggage concept may be more generous than other airlines'. When connecting to other airlines, the passenger may be charged for excess baggage.
When traveling on one of the OU code-share partner flights, that airline’s baggage concept applies. You may be subject to additional regulations if you fly with other airlines (e.g. Lufthansa, Austrian Airlines etc.).
Please find information on excess baggage charges
here.
2. Free baggage allowance for tickets issued before/on 29 October 2011
Adult passengers and children between two and twelve years of age
occupying a separate seat have a free baggage allowance of:
- 30 kg on
international flights in Business Class
- 20 kg on international flights in
Economy Class
- 20 kg on domestic flights in Business Class
- 15 kg on
domestic flights in Economy Class
A child up to two years of age, paying 10% of an adult
ticket price and sitting in an adult's lap is allowed to check-in 10 kilos of baggage.
Piece
Concept Rule - Free baggage allowance
Applies on
transatlantic flights to and from the USA, US Territory, Canada and Mexico as
follows:
-
Business Class - 2 pieces with 32kg (70lb) each, max dimensions
158cm (62in)
-
Economy Class - 1 piece with 23kg (50lb), max dimensions
158cm (62in)
-
Infants under 2 years without their own seat – 1 piece with 23
kg (50lb) and 1 collapsible buggy
When Croatia Airlines provisions are
different from transatlantic carrier rule, apply transatlantic carrier rule for
the whole journey. For baggage exceeding Free Baggage Allowance, check and apply
transatlantic carrier rule.
These free baggage allowances apply on
flights operated by Croatia Airlines. Please note that on flights with other
airlines different baggage regulations and charges may apply. In the case of
code-share flights, the baggage regulations of the operating airline apply on
those sections of the flight not operated by Croatia Airlines. We kindly ask you
to contact each carrier for information.
Additional free
baggage allowance for Miles & More members
HON Circle, Senators and Star Gold card holders- weight concept
-
Business Class - additional 20 kg on flights operated by Star Alliance
partners
-
Economy Class - additional 20 kg on flights operated by Star
Alliance partners
Frequent Travelers - weight concept
-
Business/Economy Class - in
total 40 kg on flights operated by Star Alliance
partners
HON Circle, Senators and Star Gold card holders - piece concept
-
Business Class - 3 pieces of luggage on flights operated by
Star Alliance Partners with the maximum weight of 32 kg per piece, max.
dimensions per piece 158 cm
-
Economy Class - 3 pieces of luggage on flights
operated by Star Alliance Partners with the maximum weight of 23 kg per piece,
max. dimensions per piece 158 cm
Frequent Travelers - piece concept
-
Business
Class - 2 pieces of luggage on flights operated by Star Alliance partners with
the maximum weight of 32 kg per piece, max. dimensions per piece 158 cm
-
Economy Class – 2 pieces of luggage on flights operated by Star Alliance
partners with the maximum weight of 23 kg per piece, max. dimensions per piece
158 cm
Please find additional information on items which are not allowed in
checked-in baggage on the ticket cover or at the
forbidden items' list considering that a carrier is not liable in case of any irregularities in their
transportation.
Any larger number, weight or size of baggage must be declared on making a reservation. If the weight of checked-in baggage exceeds 32 kilos, it must be transported as cargo shipment.
Excess baggage will be additionally charged as follows: HRK 8 + VAT per kilo on domestic flights and € 10 per kilo on international flights. If a domestic flight is one segment of international travel, the rule for international flights will be applied. Passengers travelling from Charles de Gaulle Aiport in Paris will be
charged additional 10 € for excess baggage document isued by Lufthansa. All information on excess baggage charge can be obtained at any
Croatia Airlines sales office or at our General Sales Agents.