Industrial action at German airports

A strike of the trade union ver.di will have an impact on several Croatia Airlines flights on Thursday, 27th March 2014.

We have cancelled the following flights:
  • Zagreb - Frankfurt (OU 410 i OU 416)
  • Frankfurt - Zagreb (OU 417)
  • Frankfurt – Split (OU 413)
The flight OU 412 will be operated on the route Zagreb – Split – Frankfurt.

For any additional information, please contact your travel agent or one of Croatia Airlines sales offices or our Contact Center.

Passenger rights

All passengers whose flights are affected by this industrial action and who have purchased their tickets by 26th March 2014 are entitled to rebook onto an available OU flight to the same destination within a 3 month period after the scheduled departure time of the original flight. If the same booking class is not available, the lowest class available in the same cabin may be booked; change of compartment is not permitted.

In case you decide not to travel, there are several options:
  • refund for completely unused tickets (Ticket Service Charge excluded)
  • partial refund for partially used tickets (Ticket Service Charge excluded)

Our passengers always come first and we will do our best to minimize the effects of the strike as much as possible.

We thank you for your patience and understanding.

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