Croatia Airlines -

Strike at Zagreb Airport

 
The industrial action at Zagreb Airport has ended and traffic is normalized.

Most of the flights on 22nd November that have been diverted to/from other airports will be operated to/from Zagreb.
 
All flights on 23rd November are expected to be operated according to the regular timetable.
 

Timetable on 22nd November 2013

Information about our timetable on 22nd November can be found here.
 

Passenger rights

All passengers whose flights are affected by this industrial action and who have purchased their tickets by 20th November are entitled to rebook onto an available Croatia Airlines flight on the same route, free of charge and within 6 months of the original departure date.

In case you decide not to travel, there are several options:
  • refund for completely unused tickets (TSC/OB fees excluded)
  • partial refund for partially used tickets (TSC/OB fees excluded)
  • full refund + 5 % of net fare, in which case money will not be refunded, but an MCO voucher for future travels issued

Our passengers always come first and we will do our best to minimize the effects of the strike as much as possible. For all detailed information please call our Contact Center at + 385 1 6676 555. Please note that our employees will be at your disposal from 8 am to 8 pm during the industrial action.
 
We thank you for your patience and understanding.