Croatia Airlines -

Voucher request

Due to the outbreak of COVID-19 and special measures being put into effect, making travel arrangements has become increasingly hard. We are offering you to exchange your ticket for a voucher valid for one year from the date of issue. 

This form is available only to passengers who have purchased their ticket through Croatia Airlines sales channels. If you have purchased your ticket somewhere else please contact your sales agent.

We kindly ask you to fill out the form below and you will receive your voucher via e-mail. 

First name * Last name *
Booking Reference or E-Ticket Number * Email *
e.g. 1AF5G8 or 831-1234567890 Flight date *


*Please bear in mind that because of a high volume of inquiries it will take at least 2 weeks to receive your voucher via e-mail.

Conditions

  • Voucher is issued to passengers whose originally planned journey starts before May 31st and it can be used on all Croatia Airlines operated flights. 
  • Voucher is valid for one year from the date of issue. 
  • It is non-refundable and cannot be transferred to other people.
  • Purchased extra services (first bag, seat reservations) will be included in the voucher value only if your flight is cancelled or you have purchased a FlyFlex/FlyBizz fare family.
  • Purchased extra services (first bag, seat reservations) will not be included in the voucher value if your flight is not cancelled or you have purchased a FlyEasy/FlyOpti fare family. 
  • Your voucher can be redeemed only through Croatia Airlines sales channels.
  • If the new booking is of higher value than the voucher you will be required to pay the difference at the time of booking.

Passengers whose flights are scheduled within the next 72 hours are given priority. We thank you for your patience.


  Multi-city
adult (25-64)   infant(<2)
child (2-11)    
other passengers
I am flexible +/- 3 days
I must travel on these days
Hotel Car rental