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Entry requirements

Here you can check the current entry requirements and travel regulations for the destination you are travelling to.

The following countries require passengers to fill out certain contact forms that can be found below. This is to ensure the authorities can reach you in case a passenger on your flight tests positive to COVID-19.

Passengers who do not comply with the preventive measures issued by the regulatory authorities will be denied boarding.

Croatia

Passengers travelling to the Republic of Croatia from an EU / EEA member state (regardless of their citizenship) and which are currently not on the so-called green list of the European Centre for Disease Prevention and Control must:

  • present a negative PCR test result for SARS-CoV-2 that is not older than 48 hours
  • have the PCR test for SARS-CoV-2 done immediately upon arrival in the Republic of Croatia, with the obligation of self-isolation until they receive a negative test result.

However, in accordance with the guidelines of the competent authorities, exceptions have been made and can be found here

Detailed information can be found here

We kindly ask all passengers to fill in the PLF form and hand it to the cabin crew while boarding their flight. PLF can be found HERE.
*For unaccompanied minors it is mandatory to fill in this form in advance.

In order to reduce the waiting time at the border we kindly ask all passengers travelling to Croatia to fill out the online form ENTER CROATIA.

Austria

Mandatory 10-day quarantine applies to all passengers entering Austria. The quarantine can be terminated at the earliest on the 5th day from arrival if an antigen or a molecular biological test for SARS-CoV-2 is conducted. Online registration ("Pre-Travel Clearance") is mandatory for all passengers before entering Austria. You can register via this link.

Individual exceptions to the registration requirement can be found here.

Belgium

All passengers traveling to Belgium, must fill in the Passenger Locator Form before their arrival. You can find the form here. From December 25th 2020, all passengers, from the age of 12, arriving on Belgian territory from a territory classified as a red zone and not having his or her main residence in Belgium, must have a negative test result based on a test carried out at the earliest 48 hours before arrival on Belgian territory. Test is accepted only in english, french, dutch or german.

IMPORTANT:

  • Passengers who do not have their PLF forms filled out or refuse to fill them out will be denied boarding.
  • Passengers who show up at the border desk without QR-code (e-PLF) or correctly filled in paper PLF form will be fined 250€.
  • In the absence of a negative test result, we will be obligated to refuse boarding

Please check out the safety measures implemented at Brussels Airport before departure here.

Bosnia and Herzegovina

Information regarding entry to Bosnia and Herzegovina:

  • Foreign citizens who meet the conditions for arrival in Bosnia and Herzegovina prescribed by the
    law on aliens, must present a valid passport and a medical certificate with a negative Coronavirus (COVID-19) test result issued at most 48 hours before departure.
  • Without presenting a negative test for the Sars-cov-2 virus, the following may enter Bosnia and
    Herzegovina:
    - citizens of Montenegro, the Republic of Croatia and the Republic of Serbia, when they enter Bosnia and Herzegovina directly from the country of which they are citizens, as well as their minor children and spouses who are citizens of other countries

Denmark

Passengers from Croatia may travel into Denmark only with a worthy purpose. This rule does not apply to Danish nationals or residents of Denmark.

Passengers from high-risk countries must have a worthy purpose of entering Denmark and must present proof of a negative COVID-19 test taken no more than 24 hours before entry. The test will only be accepted in Scandinavian languages, German, English, French, Spanish or Italian.

Exceptionally, if a passenger travels to Denmark on a continuous journey via stopovers at one or more airports, the test can be taken up to 24 hours before boarding at the first airport.

Important notice for passengers transferring to Sweden via Denmark

Borders to Sweden are closed from Monday 21 December 2020. The border closing will be effective for all persons except for:

  • Swedish citizens
  • Persons with residence permit in Sweden
  • Persons with permanent residence (home) in Sweden

More information can be found here.


France

We kindly ask all passengers travelling to France to fill out the PLF (Passenger locator form) form in advance and to hand them over to our crew members on board. PLF form can be found here. All additional information can be found here.

Germany

Passengers entering or returning from abroad who have stayed in a risk area within the last ten days before entering the country are obliged to enter a ten-day quarantine immediately after entry.

Persons entering Germany must also register before their arrival in Germany via this link. You are not required to complete digital registration on entry if one of the following applies:
  • you only passed through a risk area without a stopover,
  • you are only passing through Germany,
  • you spent less than 24 hours in a risk area under the border traffic with neighbouring countries regime or are entering Germany for no more than 24 hours or
  • you are entering Germany on business for the purpose of the international transportation of people, goods or merchandise by road, rail, ship or plane.

Passengers entering Germany, who have stayed in a high risk area in the last 10 days prior to entry, must provide proof of a negative test no later than 48 hours after entry.

Passengers entering Germany, who have stayed at a high incidence area or a risk area with variants of the SARS-COV-2 coronavirus within the last 10 days prior to entry, must provide proof of a negative test prior to their flight. The test must not be older than 48 hours.

Detailed information can be found here:

Greece

We kindly ask all passengers travelling to Greece to fill out the PLF (Passenger locator form) form at least 24 hours before check-in. PLF form can be found here.


IMPORTANT:

  • Passengers who do not have their PLF forms filled out will be denied boarding.
  • All arriving passengers from international flights are subject to random Covid-19 test.


Ireland

Passengers travelling to Ireland must fill in the COVID-19 Passenger Locator Form before their arrival. You can find the form here.

Italy

All passengers arriving to Italy from Croatia and other EU member states between December 21st and January 6th 2021 are subject to a mandatory 14-day self-isolation.

Passengers arriving in Italy must complete the following forms:

Useful links:

The Netherlands

Starting on December 29th all passengers (including Dutch citizens and transferring passengers) must be able to present:


In the absence of a negative test result proof, we will be obligated to refuse boarding.

You can find detailed information here.


If you are arriving from a region where there is a high rate of coronavirus infection please read the following letter.

Detailed information can be found here.

Republic of North Macedonia

All citizens of third countries, traveling to Republic of North Macedonia, will be required to submit a negative PCR test . If transiting within 5 hours, citizens of Serbia, Kosovo, Bosnia and Herzegovina, and Montenegro, may cross the border without presenting a PCR test.

There are no restrictions for EU citizens.

Switzerland

Passengers arriving in Switzerland, that have spent time in Croatia in the last 14 days, are required to go into quarantine for 10 days. This does not apply to transit passengers, i.e. those who have spent less than 24 hours in Croatia. More information can be found here.

We kindly ask all passengers travelling to Switzerland to fill out the CTC (Contact Tracing Card) form in advance and to hand them over to our crew members on board. CTC form can be found here.
Protection concept for Zurich Airport can be found here.

United Kingdom


All passengers arriving in the UK must provide evidence of a negative COVID-19 test prior to departure, unless they are exempt or have a reasonable excuse. The test must not be older than 72 hours.

In the absence of a negative test result, we will be obligated to refuse boarding.

Upon arrival in the UK you will need to self-isolate for 10 days, regardless of your pre-departure test result.

We kindly ask all passengers travelling to the UK to fill out the Passenger Locator Form before arrival in the UK. The online contact form can be found here. You cannot submit the form until 48 hours before you’re due to arrive in the UK. Electronic confirmation will need to be presented at the check-in as well as at the gate.


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