Croatia Airlines -

Claim/Complaint/Compliment/Suggestion

CONTACT CUSTOMER SERVICE

SUBJECT OF YOUR REQUEST*
Category * Subcategory *
Baggage reference number *
Please complete in case of baggage irregularities

YOUR JOURNEY
Flight number * Departure date *
    Open calendar ico
City of departure * City of arrival *
Ticket number Travel class
Frequent flyer number Carrier
Frequent flyer programme status

PERSONAL DATA
Title
First name * Last name *
Mobile number Telephone number
Your e-mail address * Reenter e-mail address *

YOUR ADDRESS
Street name and number * Post code *
City * Country *

YOUR MESSAGE
Please provide any extra information that might be useful in processing your request. Please do not enter any personal information such as your credit card number.

ADD ATTACHMENT
Please add attachment, max. 4 files.

RECEIPT/ADDITIONAL DOCUMENTATION (e.g. baggage receipt, banking details)
No Yes
* By accepting this privacy statement, you give your consent that your personal data will be collected, stored, processed and transmitted by Croatia Airlines d.d. in adherence to applicable national and European law in order to contact you for the purpose of solving and processing the claim, query or complaint and that my personal information shall not be used for any other purpose. By accepting this privacy statement, you confirm that you are aware of the right to request access to your personal data at any time and to correct, delete or restrict the processing of your personal data, as well as the right to file complaints about the processing of your personal data. You voluntarily give consent and the withdrawal of consent does not affect the lawfulness of the claim handling which was based on the consent before it was withdrawn.

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