Comparison of fare families - international flights
International flights
Fly Easy: Economy Class
Changes
Changes are permitted against a penalty of 35 EUR (or equivalent amount in the local currency) per direction if the originally booked class is still available.
Otherwise, in addition to the penalty, the difference to the next higher available fare will be charged.
Changes must be made before the departure of the flight being changed and charges paid no later than 24 hours of the change.
Airline tickets for international flights may be exchanged only for airline tickets for international flights, i.e. exchange is not possible for national flights.
Also, change is only possible for flights operated by Croatia Airlines.
Cancellation
Refund is not possible, except for unused airport taxes.
Fuel and security surcharge cannot be refunded.
Cancellation must be made before the departure of the flight.
Please note that your ticket has to be flown and completed in coupon sequence with the booked routing as entered.
Failure to observe this rule will invalidate the ticket and it will then no longer be accepted for transportation.
Additonal information
The Ticket Service Charge cannot be refunded.
The original non-refundable amount remains non-refundable, even if the ticket is changed to a higher fare allowing changes.
If your reservation includes different fare types, restrictions may apply.
Ticket is valid for travel one year from the date of issue.
Fly Opti: Economy Class
Changes
Changes are permitted free of charge if the originally booked class is still available
Otherwise, the difference to the next higher available fare will be charged.
Changes must be made before the departure of the flight being changed and charges paid within 24 hours of the change.
Airline tickets for international flights may be exchanged only for airline tickets for international flights, i.e. exchange is not possible for national flights.
Cancellation
Refund is not possible, except for unused airport taxes.
Fuel and security surcharge cannot be refunded.
Cancellation must be made before the departure of the flight.
Please note that your ticket has to be flown and completed in coupon sequence with the booked routing as entered.
Failure to observe this rule will invalidate the ticket and it will then no longer be accepted for transportation.
Additonal information
The Ticket Service Charge cannot be refunded.
The original non-refundable amount remains non-refundable, even if the ticket is changed to a higher fare allowing changes.
If your reservation includes different fare types, restrictions may apply.
Ticket is valid for travel one year from the date of issue.
Fly Flexi: Economy Class
Changes
Changes are permitted free of charge if the originally booked class is still available
Otherwise, the difference to the next higher available fare will be charged.
Changes must be made before the departure of the flight being changed and charges paid within 24 hours of the change.
Airline tickets for international flights may be exchanged only for airline tickets for international flights, i.e. exchange is not possible for national flights.
Cancellation
Cancellation is possible, penalty of 30 EUR (or equivalent amount in the local currency) per direction will be charged.
Cancellation must be made before the departure of the flight.
Please note that your ticket has to be flown and completed in coupon sequence with the booked routing as entered.
Failure to observe this rule will invalidate the ticket and it will then no longer be accepted for transportation.
Additonal information
The Ticket Service Charge cannot be refunded.
The original non-refundable amount remains non-refundable, even if the ticket is changed to a higher fare allowing changes.
If your reservation includes different fare types, restrictions may apply.
Ticket is valid for travel one year from the date of issue.
Fly BWise: Business Class
Changes
Changes are permitted against a penalty of 35 EUR (or equivalent amount in the local currency) per direction if the originally booked class is still available.
Otherwise, in addition to the penalty, the difference to the next higher available fare will be charged.
Changes must be made before the departure of the flight being changed and charges paid no later than 24 hours of the change.
Airline tickets for international flights may be exchanged only for airline tickets for international flights, i.e. exchange is not possible for national flights.
Also, change is only possible for flights operated by Croatia Airlines.
Cancellation
Refund is not possible, except for unused airport taxes.
Fuel and security surcharge cannot be refunded.
Cancellation must be made before the departure of the flight.
Please note that your ticket has to be flown and completed in coupon sequence with the booked routing as entered.
Failure to observe this rule will invalidate the ticket and it will then no longer be accepted for transportation.
Additonal information
The Ticket Service Charge cannot be refunded.
The original non-refundable amount remains non-refundable, even if the ticket is changed to a higher fare allowing changes.
If your reservation includes different fare types, restrictions may apply.
Ticket is valid for travel one year from the date of issue.
Fly Bizz: Business Class
Changes
Changes are permitted free of charge if the originally booked class is still available.
Otherwise, the difference to the next higher available fare will be charged.
Changes must be made before the departure of the flight being changed and charges paid within 24 hours of the change.
Airline tickets for international flights may be exchanged only for airline tickets for international flights, i.e. exchange is not possible for national flights.
Cancellation
Cancellation and refund is possible.
Cancellation must be made before the departure of the flight.