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Important notices for passengers

From March 1st, passengers can check-in for their flight from Frankfurt at Terminal 1, Hall B (check-in counters 441-452) or via the web/mobile app. Check-in desks open 2 hours before and close 45 minutes before departure.

In case of flight disruptions, we kindly ask you contact our colleagues at Frankfurt Airport, Frankfurt town office, our Contact Center or Zagreb Airport.

You may find the contact information below:

Frankfurt
Germany
Adsress:
Kaiserstrasse 7
  60311 Frankfurt a.M.
Tel: +49 69 92 00 520
Fax: +49 69 92 00 52 52
E-mail:
frato@croatiaairlines.hr
Working hours:
Mon - Fri: 8:30 - 16:30
Zagreb Airport
Croatia
Address:
Zagreb Airport
  Ulica Rudolfa Fizira 1, 10150 Zagreb
Tel: +385 1 6164 581
+385 1 6164 584
E-mail:
pax.service@croatiaairlines.hr
Working hours:
Depending on the timetable
Contact Center
Croatia
Tel: 072 500 505
+385 1 66 76 555
E-mail:
contact@croatiaairlines.hr
Working hours:
Mon - Fri: 08:00 - 20:00, weekends and holidays: 09:00 - 15:00


Industrial action and strike activities have been announced at Munich Airport for March 23rd. Longer waiting timeas at the security control points for passenger and luggage checks are expected, as well as flight delays throughout the day. We kindly ask passengers traveling to/from Munich to arrive at the airport as early as possible, and no later than 3 hours before the start of their journey.

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